We base shipping amounts on where you are located (orders ship from Riyadh).
Items are normally shipped via DHL within 3 to 5 business days of when the order was placed inside Saudi Arabia.
It takes 7 to 14 working days to ship an item to wherever an L&B lover lives outside KSA.
Expedited shipping (only inside Riyadh) may be available upon request (email us).
Shipping cost will be added to the receipt.
Please note we are not responsible for any customs charges that may be incurred.
We hope you love your purchase, but we understand that some things just don’t work out as planned.
Unfortunately due to our uniqueness and because all our product are handcrafted by our gifted designer, we will not accept any refund requests.
Exchanges are also not accepted except in situations where you received a different item other than the one requested. In this case, Returns must be delivered to us within 7 days of the date you received the item(s). Please send your request and send the items to our mailing address (email us).
We cannot be held responsible for items damaged or lost in a return shipment, therefore; we recommend an insured and traceable mail service. We are unable to issue a return without an actual receipt of the item(s) or proof of received return delivery. Please allow 1-2 weeks for your return to be processed.
To make an exchange, email us at firstname.lastname@example.org to request the exchange authorization. Please include the order number and item(s) you wish to exchange